Privacy Policy

At EPED Ltd, we are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

## Personal Information We Collect

We may collect the following information:

- Name

- Email address

- Phone number

- Billing and delivery address

- Payment details (processed securely via Shopify and payment providers)

- Device and browsing data (such as IP address and cookies)

## How We Use Your Information

We use your information to:

- Process and fulfil orders

- Communicate with you about your order

- Provide customer support

- Improve our website and services

- Comply with legal and regulatory obligations

## Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary to operate our business, including:

- Shopify (our e-commerce platform)

- Payment providers

- Delivery and logistics partners

## Shopify

Our store is hosted on Shopify Inc. They provide us with the online platform that allows us to sell our products. Your data is stored securely through Shopify’s data storage, databases, and general Shopify application.

## Cookies

We use cookies and similar technologies to improve your browsing experience, analyse traffic, and support marketing activities.

## Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

## Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

## Security

We take reasonable steps to protect your personal data, but no method of transmission over the internet is 100% secure.

## Your Rights

You have the right to access, correct, or request deletion of your personal data. To do so, please contact us using the details below.

## Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: help@eped.uk